Privacy Policy
Introduction
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use the Bayex app.
Information We Collect
We may collect the following information:
- Personal identification information (e.g., name, email address, phone number)
- Usage data and cookies
- Location Data: We may collect precise or approximate location information from your device, but only if you grant us permission to do so. This information is collected to provide location-based services (e.g., to enable delivery tracking, driver routing, etc.).
How We Use Your Information
We use the collected data for various purposes, including but not limited to:
- Providing and maintaining our services
- Notifying you about changes to our services
- Location Services: We use location data to facilitate driver routing, track deliveries, and improve our logistics services. This allows us to ensure accurate pick-up and drop-off points and real-time tracking.
Data Sharing and Disclosure
We may share your information with third parties in certain circumstances, including:
- With service providers who assist us in operating our services
- To comply with legal obligations or respond to lawful requests
- Location Data Sharing: If you are using our app as a driver or customer, your location data may be shared with those who are authorized to track your whereabouts for the purpose of completing deliveries or coordinating rides. We do not sell or rent location data to third parties.
Your Rights
You have the right to:
- Access and update the personal data we hold about you
- Request the deletion of your personal data
- Manage Location Permissions: You can enable or disable location services at any time through your device settings. If you disable location services, certain features of the app may become unavailable.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
Our services are not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take steps to remove such information from our systems.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We recommend reviewing this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@bayex.lk
Phone: +94 75 250 4504